◆FAQ
Questions about Dealer OS
Everything dealers ask before they switch — pricing, what is included, what we do not do, and how migration works.
About Dealer OS
- What is Dealer OS?
- Dealer OS is an all-in-one dealership management platform built for independent automotive dealers. It combines inventory management, sales and deal jackets, title and registration tracking, tax handling, customer and lead management, analytics, and a dealership website with automatic inventory sync into one system of record.
- Who is Dealer OS for?
- Dealer OS is built for independent used car dealers — single-location lots and small groups that sell retail. It is not a franchise dealer platform and does not provide buy-here-pay-here note servicing.
- Who founded Dealer OS?
- Dealer OS was founded by Bekzod Usmanov, who serves as founder and CEO. The company is based in Nashville, Tennessee.
- Where is Dealer OS based?
- Dealer OS is headquartered in Nashville, Tennessee, and serves independent dealers across the United States.
Pricing and plans
- How much does Dealer OS cost?
- Dealer OS is $299 per month, all-inclusive. That covers unlimited vehicles, unlimited users, your dealership website with inventory sync, title tracking, CRM, analytics, and priority support. There are no setup fees, no per-user pricing, and no separately sold modules.
- Is there a contract or a setup fee?
- No. Dealer OS is month to month with no setup fee and no long-term contract. You can cancel at any time.
- Does the price increase as I add users or vehicles?
- No. Users and vehicles are unlimited on the single $299 per month plan, so growing your team or your inventory does not change your bill.
- Is a dealership website included?
- Yes. A dealership website with server-rendered vehicle detail pages, structured data, automatic sitemaps, and live inventory sync is part of the plan at no extra cost.
Features
- Does Dealer OS handle vehicle titles?
- Yes. Title status, lien release progress, temporary tag expirations, and days-to-title are tracked on a dedicated board tied to each vehicle and deal, included in the core platform rather than sold as an add-on.
- Does Dealer OS include a CRM?
- Yes. Lead capture, follow-up tasks, communication history, and source attribution are built in and linked directly to the same vehicle and deal records, so there is no separate customer database to reconcile.
- Can Dealer OS syndicate my inventory to marketplaces?
- Yes. Inventory can be published to your own dealership website and to marketplace listing channels from the same record, so a price change propagates everywhere instead of being re-entered per channel.
- Does Dealer OS work on a phone?
- Yes. Dealer OS is a browser-based application designed for use in the lot — VIN scanning, photo capture, condition notes, and appraisal all work from a phone.
- Does Dealer OS support buy-here-pay-here financing?
- No. Dealer OS does not provide in-house note origination, payment servicing, or collections. Dealers running a significant BHPH book should evaluate platforms built specifically for note servicing.
- What languages does Dealer OS support?
- The platform interface supports English, Spanish, and Russian.
Getting started and data
- How do I migrate from my current system?
- Export your inventory, customers, and deal history from your current system as CSV, and we map and import it during onboarding. Most dealers run both systems in parallel for a couple of weeks before switching over fully.
- Can I export my data if I leave?
- Yes. Your inventory, customer, and deal records are yours and can be exported in standard formats at any time.
- How long does setup take?
- There is nothing to install. Most dealers are working in the system the same day, with inventory import and website configuration typically completed within the first week.
- How do I see a demo?
- Book a 20-minute walkthrough and bring ten of your own VINs. We load them live and show intake, a full deal, the title board, and the profit report — no discovery call required.
Still have a question?
Book a 20-minute walkthrough and bring ten of your own VINs, or talk to sales directly.